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FAQs

How can I track my order? Where is my order?

You can use the tracking number we provided you here.

How long will it take to receive my order?

Please allow 3-5 business days for your order to be processed and shipped, and since your product is being shipped from far away, allow 2-3 weeks after shipped to arrive. If you still haven't received your order by then, contact us here.

Where do you ship to?

We ship worldwide, but unfortunately some countries have restrictions therefore we can't ship to them.

Where is my tracking number?

Please allow 3-5 business days to receive your tracking number.

My item came in damaged, what do I do?

Please send us photos and we may offer a partial refund or send you a new one.

How can we contact you?

You can contact us here.